Cash AppSupport Page

A short and sweet support page for Cash App’s Bitcoin features.

Technical Writer
April 9, 2023
Support Page

Cash App is a mobile payment service. At the time of writing, it is the #1 finance app on the Apple App Store with over 5.5 million ratings.

Cash App's homepage

You may know Cash App as a way to send and receive money, but did you know you can also use it to trade Bitcoin? To help educate users, I was asked to create a streamlined support page.

Cash App's support page

The challenge was threefold: 1) explain bitcoin, 2) point users to relevant pages and, most importantly, 3) write in Cash App's terse, easy to understand style.

The copy I wrote for Cash App's Bitcoin page

The end result was praised for its simplicity, and is close to the existing page on the website today. You can see the page here: